The client is a leading procurement platform provider that offers full procurement exchange solutions for customers in the healthcare industry. They needed to perform a seamless manual testing of all the documents (invoices and purchase orders) that go through the document exchange platform to ensure rapid and error-free processing.
Challenges:
- Invoices from vendors arrive in various formats
- Purchase orders from hospitals need to undergo m=normalization prior to the document exchange.
The Zerone approach:
Application maintenance and support services by Zerone included creating an exhaustive checklist for each process, with details on all the results that need to be captured. All the acceptable values and rejection values are incorporated in the checklist. Whenever a new user is on boarded to the system, new checklists are created and added to the list. Download our case study to know how the client improved efficiency and accuracy of data processing by 3x