A leading software development company has a SaaS-based solution that offers an online reputation management service. They collect reviews and feedback for their clients and turn that information into actionable insights
- Challenging to gather data from different channels
- All reviews not available at the click of a button
- Comparing reviews of different establishments was a manual and tedious process
- Reviews were available in different formats on many websites
- No standardized format for review display
The Zerone approach:
We developed a web interface to gather critical information from popular social media sites and implemented a Selenium web driver to scrape review sites without any hitches. Zerone also developed a backend plugin so that the customer can add information about newer sources of data. Submit your details to know more about Zerone’s data analytics and modernization strategies.